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Greater
Los Angeles Agency on Deafness, Inc. (GLAD) Jeff
Fetterman
Email:
jfetterman@gladinc.org Position: Job Developer/Interpreter Classification: Non-Exempt Supervisor: Placement Coordinator FTE: 100% Location: Anaheim, CA and Pacoima, CA Department: EDD PROGRAM DESCRIPTION: Employment services offered at GLAD assist deaf and hard of hearing individuals with job information, job training, job placement, and accessibility for the deaf and hard of hearing individuals, co-located at 8 Employment Development Department (EDD) Offices. The programs under employment services are: Job Readiness Training, Workplace Accessibility, Job Development, Placement and Follow-up.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Under the supervision of the Placement Coordinator, the Job Developer/Interpreter will: 1. Providing assistance with Job Development/Placement efforts; 2. Work in conjunction with traditional employment resources, develop employment opportunities, identify openings and opportunities for clients in need of employment assistance; 3. Provide interpreting for job interviews, job counseling to clients and employers, sensitivity awareness and training for existing and potential employers of deaf and hard of hearing clients; 4. Provide direct communication support to deaf and hard of hearing employment placement coordinator at selected Employment Development Department (EDD) Field Offices; 5. Provide interpreting services to deaf and hard of hearing persons seeking EDD services; 6. Typing and general office skills required and basic computer skills are helpful; 7. Perform such tasks and responsibilities as may be delegated. QUALIFICATIONS: Applicants must possess a high school diploma or equivalent. Excellent customer service skills are required. Applicants must possess knowledge of interpreter Code of Ethics, and the role of the interpreter. Knowledge of ASL and a basic knowledge of Americans with Disabilities Act are desirable. Basic computer skills are a must. Applicants must possess the ability to relate to and be sensitive to deaf persons with widely varying communication skills and language levels and the ability to work with a diverse, multi-ethnic population. Applicants must be fluent in American Sign Language; a flexible self-starter and a resourceful team player; detail oriented with strong organizational skills, excellent verbal and written communication skills; the ability to prioritize and handle multiple tasks and sometimes with competing deadlines; excellent interpersonal skills and at all times be capable of maintaining a cooperative relationship with co-employees, directors, employers, community members, other agencies and the CEO. Punctuality and reliability are required. Involvement with deaf community is desirable. Applicants must be able to handle confidential situations; have the ability to work independently, take initiative and thrive under pressure in a fast paced environment; must have a professional demeanor, including phone manners and must be knowledgeable of office procedures. Assessment Level 3 or better or have plans to get NIC or EIPA certificate within 6 months from hire date. Must have reliable transportation, a valid driver's license and current automobile insurance as required by law.
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